The Issue: The Gap in Digital Use

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. However, complexity, frequent updates, and lack of intuitive guidance often result in a "user adoption challenge":

• Staff Uncertainty: Staff struggle to navigate new SAP interfaces or complete complex transactions, leading to delays and increased use on technical support.


• Non-compliance: Users avoid standard SAP processes, which results in inaccurate entries, policy breaches, and delays.


• Training Attrition: Traditional training is quickly forgotten, leaving staff unsupported when they need help most.

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• Underutilised Investment: The potential of the SAP system is not realised, as most users access only a small part of its features.

The Answer: Contextual Guidance with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the user experience gap. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.