The Challenge: The Adoption Barrier
Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient implementation. Yet, complication, ongoing changes, and lack of intuitive guidance often result in a "Digital Adoption Gap":
- User Confusion: Employees have trouble to operate new SAP tools or complete advanced transactions, leading to delays and increased dependence on support teams.
- Workarounds: Users ignore standard SAP processes, which results in inaccurate entries, compliance risks, and wasted time.
- Training Attrition: Manual-based instruction is easily lost, leaving staff unsupported when they face real-time tasks.
- Missed Returns: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.
read more
The Solution: Contextual Help with SAP WalkMe
The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.
By using WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can be productive from the outset.